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Bedz King - Returns Policy for eBay Purchases
What is the returns policy?
What happens if the item is delivered damaged?
If I do not like the product, can I return it?
What is the returns policy?
Returns are permitted for items that have not been assembled and are in their original double boxed packaging. Merchandise credit will be for the cost of goods less a 15% restocking fee. Customer is responsible for shipping charges, both from us and the return to us. You will need to contact us within 3 days of receiving your order to receive a returns authorization. Unless specifically stated, there are no Manufacturers warranties. Returns are not permitted for mattresses or mattress protectors. back to top
What happens if the item is delivered damaged?
In the rare situation that you experience damage in the shipping process, do not refuse the delivery as all items are insured . Please notify us within 3 days of the receipt of delivery if you experience any damage - we will file a claim with the carrier and replace any damaged parts as quickly as possible. To expediate the claims process, please email us a photo of the damaged part, along with it's part number from the instruction sheet. It is also very important that you keep the damaged part and all of the packaging as we will need this for the claims process. back to top
If I do not like the product, can I return it?
Returns are permitted for items that have not been assembled and are in their original double boxed packaging. Merchandise credit will be for the cost of goods less a 15% restocking fee. Customer is responsible for shipping charges, both from us and the return to us. You will need to contact us within 3 days of receiving your order to receive a returns authorization. Please note, that majority of the items we sell are very heavy and the shipping costs are expensive. back to top
What happens if the item is delivered damaged?
If I do not like the product, can I return it?
What is the returns policy?
Returns are permitted for items that have not been assembled and are in their original double boxed packaging. Merchandise credit will be for the cost of goods less a 15% restocking fee. Customer is responsible for shipping charges, both from us and the return to us. You will need to contact us within 3 days of receiving your order to receive a returns authorization. Unless specifically stated, there are no Manufacturers warranties. Returns are not permitted for mattresses or mattress protectors. back to top
What happens if the item is delivered damaged?
In the rare situation that you experience damage in the shipping process, do not refuse the delivery as all items are insured . Please notify us within 3 days of the receipt of delivery if you experience any damage - we will file a claim with the carrier and replace any damaged parts as quickly as possible. To expediate the claims process, please email us a photo of the damaged part, along with it's part number from the instruction sheet. It is also very important that you keep the damaged part and all of the packaging as we will need this for the claims process. back to top
If I do not like the product, can I return it?
Returns are permitted for items that have not been assembled and are in their original double boxed packaging. Merchandise credit will be for the cost of goods less a 15% restocking fee. Customer is responsible for shipping charges, both from us and the return to us. You will need to contact us within 3 days of receiving your order to receive a returns authorization. Please note, that majority of the items we sell are very heavy and the shipping costs are expensive. back to top
Family owned and operated in Arlington Texas, at Bedz King we aim to give you quality mattresses, bunk beds, twin beds, futons, bed frames and mattress protectors with great service at the lowest price! If you have any additional questions please email us at ebay@bedzking.com
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