How will my order ship?
How soon do you ship after I place my order?
What are your shipping charges?
When can I expect delivery?
Can you ship to APO / FPO addresses?
Can you ship to Hawaii / Alaska / Puerto Rico / Virgin Islands or Canada?
Will I save on shipping if I order more than one set of bunks?
How will my order ship?
All orders will be shipped via Fedex ground or home delivery.
back to top
How soon do you ship after I place my order?
Fedex pick up from us Monday to Friday. Normally, your item will ship within 2 business days of us receiving payment for the order. (for example, pay Monday morning - Fedex pick up Tuesday evening: pay Friday evening - Fedex pick up Monday evening)
back to top
What are your shipping charges?
All shipping charges are detailed in the eBay auction. This charge includes processing the order, "double boxing" the bunkbeds and shipping, including insurance, via Fedex Home or Ground delivery.
back to top
When can I expect delivery?
For fedex shipments, you can normally expect the delivery to arrive 2 to 7 business days from day of shipment - dependent on the distance you live from Arlington, Texas. We will email you the Fedex tracking numbers the day after the order is picked up by Fedex. You can track the shipment at
www.Fedex.com. Due to the large size of one of the bunk bed boxes, it will be shipped via Fedex Ground delivery. This means that you will receive 2 seperate deliveries of your bunk bed - one from Fedex Home delivery, the other from Fedex Ground delivery
back to top
Can you ship to APO / FPO addresses?
Sorry, we cannot ship to APO / FPO addresses as our cartons are too large.
back to top
Can you ship to Hawaii / Alaska / Puerto Rico / Virgin Islands or Canada?
Wih the exception of Pillows Plus mattress protectors (with a slightly increased shipping rate) we do not ship to Alaska, Hawaii, Puerto Rico, Virgin Islands or Canada. It is very expensive for the bulky items we sell + there are too many complications, delays in shipping, and lost items.
back to top
Will I save on shipping if I order more than one set of bunks?
Due to the large size of the cartons (max dimensions and weight for Fedex) we cannot combine shipments. However, please contact us so we can review your mutiple item order to see if there is an opportunity to offer a shipping discount.